All quotes are based on information supplied by the customer; final pricing may vary due to circumstances not known to ClearSky24 at the time the quote is given.

In the event of cancellation the customer is responsible for paying for any cost incurred prior to cancellation of their order. This includes any art fees or restocking fees charged by our suppliers.

Sketches, copy, dummies and all preparatory work created or furnished by us shall remain property of ClearSky24.

Art proofs shall be submitted. Corrections are to made and returned with changes or approved in writing. We regret any errors that are undetected before production but cannot be held responsible for any errors on materials that were printed after the customer’s approval or if changes were not submitted in writing. We are not responsible for any errors if the customer has instructed us to proceed without proofs. Orders that remain unapproved or refused by the customer are subject to our cancellation policy.

Upon approval of art, the customer’s order will go directly into production without additional proofs unless requested by the customer. Any engraving proofs are subject to additional costs.

ClearSky24 will maintain fire, extended coverage, vandalism, malicious mischief and sprinkler leakage insurance on all property belonging to the customer, while such property is in engraver's possession; engraver's liability shall not exceed the amount recoverable from such insurance.

Production schedules will be established and adhered to by customer and ClearSky24, provided that neither shall incur any liability or penalty or delays due to state of war, riot, civil disorder, fire strikes, accidents, actions of Government or civil authority and acts of God or other causes beyond the control of customer or engraver.

An advance deposit of 50% of the total order is required on all custom orders. Engraver will not commence work until this amount has been paid. Unless otherwise arranged, buyer shall pay the balance due on the order at the time of delivery.

The customer shall indemnify and hold harmless the engraver from any and all loss, cost, expense and damages on account of any and all manner of claims, demands, actions and proceedings that maybe instituted against the engraver on grounds of copywrite or any proprietary rights of any person, or that it contains any matter that is libelous or scandalous, or invades any person’s right to privacy or other personal rights except to the extent that the engraver has contributed to the matter. The customer agrees to, at the customer’s own expense, promptly defend and continue the defense of any such claim, demand, action or proceeding that may be brought against the engraver, provided that the engraver shall promptly notify the customer with respect thereto, and provide further that the engraver shall give the customer such reasonable time as the urgency of the situation may permit in which to undertake and continue and defense thereof.